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REFUND POLICY

At Game and Gamer, customer satisfaction is our priority. We manufacture and supply arcade, wooden, and carnival games with strict quality standards. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

Returns are accepted only under the following conditions:

  • The product is damaged during transit
  • The wrong product is delivered
  • The product has a manufacturing defect

All return requests must be raised within 24 hours of delivery along with proper images or videos as proof.

Non-Returnable Items

  • Customized or made-to-order games
  • Bulk or special event orders
  • Products damaged due to misuse or improper handling

Refund Policy

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of the refund.

  • Approved refunds will be processed within 710 business days
  • Refunds will be issued via the original payment method

Replacement Policy

In case of damaged or defective products, we may offer a replacement instead of a refund, depending on product availability.

Shipping Costs

Shipping charges are non-refundable. Return shipping costs (if applicable) will be borne by the customer unless the error is from our side.

How to Raise a Return Request

To initiate a return or refund request, don't hesitate to get in touch with our support team with your order details and proof of issue at our email.

Game and Gamer reserves the right to modify this policy at any time without prior notice.

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